Privacy Policy
Effective Date: 1 November 2024
At Sharrit International, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform (“App”) to shop and ship items from China to Zimbabwe. By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
- Your name, email address, phone number, and shipping address.
- Payment information for processing transactions.
- Documents uploaded for verification or customs clearance.
1.2 Device Information
- Camera Access: To take pictures of items or documents for uploading.
- Location Access: To calculate shipping costs and determine delivery routes.
- Storage Access: To upload shipping-related documents or store app-related files.
- Internet Access: To connect to our servers for shopping, shipping, and tracking orders.
2. How We Use Your Information
We use your information to:
- Facilitate account creation and secure login.
- Process orders, shipping requests, and payments.
- Verify your identity for compliance with shipping regulations.
- Communicate updates on order and shipment status.
- Provide customer support and resolve issues.
- Improve our services and optimize the user experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Sharrit International Staff: To process your orders and manage shipments.
- With Shipping Partners: To facilitate deliveries and customs clearance.
- For Legal Compliance: When required by law, government authorities, or court orders.
4. Data Retention
We retain your information as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us at info@sharritinternational.net.
5. Security
We implement industry-standard measures to protect your personal data from unauthorized access, alteration, or destruction. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and review your data.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your data, subject to legal or service obligations.
- Withdraw consent for data processing where applicable.
To exercise these rights, contact us at info@sharritinternational.net.
7. Permissions Explanation
- Camera Access: To capture photos of items or documents for shipping and customs purposes.
- Location Access: To calculate shipping rates and optimize delivery services.
- Storage Access: To upload and store required shipping-related files.
- Internet Access: To enable real-time processing, order placement, and shipment tracking.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated through the App or other appropriate channels.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us:
Sharrit International Support Team
Email: info@sharritinternational.net
Phone: 0788715493 / 0719636707